For questions on pricing or the status of your report, please contact the
Specialist or Teleradiology Company.
See the article Contacting DVMInsight Support or your Company for more information.
Outside of business hours our support team monitors messages for issues of
a critical nature only. Please add the word "Critical" to the subject line of
your email for issues of a critical nature. Examples include: technical issues
with the website, or technical issues related to a critical patient.
All other messages
and voicemails will be answered during business hours.
For DVMInsight Clients
Client Account Overview
DVMInsight New Client Account Request Form
DVMInsight New Client Account Request
View Account Reports for DVMInsight Clients
Submitting a Report Request
How to submit a case for review to your company
Create a Case without Images
Adding attachments or documents to a report request
Delete a case needing user attention
Why do I keep getting error messages when attempting to submit my case for review
Link a reference or previous case to your report request
Resubmit a canceled stored deleted or completed case
Changing patient information or history on a submitted report request
Cancel a pending report request
Check the status of a report request
Sending & Uploading Images
Bounce Troubleshooting
DVMI Popup Reminder Program
Unknown Cases
Sending Images to DVMInsight
DICOM Image Transfer Issue
Manually upload DICOM JPG or other image formats
Can I add images to a study without starting a new case
Benefits of using Bounce Net
Incomplete image transfers or uploads
Error Failed to connect to DVMINSIGHT
For Consultants or Readers
Reporting cases in the DVMInsight Web RADWorklist
Consultant or Reader Account Overview
DVMInsight Password Management for Readers
Using the Weasis Medical Viewer in DVMInsight
Change Availability for DVMInsight Readers
Using the WebRadWorklist and DVMI Downloader for DVMInsight Readers
Amend Reports for DVMInsight Readers
Installing and Configuring RadBounce for DVMInsight Readers
Installing and Configuring the DVMI Downloader for DVMInsight Readers
Query Retrieve with the WebRadWorklist for DVMInsight Readers
Productivity Reports for DVMInsight Readers
For Company & Company Administrators
Company Administrator Account Overview
Productivity and Reports for DVMInsight Company Administrators
Billing FAQs for DVMInsight Companies
Setting Options for DVMInsight Companies
Billing Codes and Test Cases for DVMInsight Companies
New Client Onboarding and Client Management for DVMInsight Companies
Stat and DVMIStat Options for DVMInsight Companies
Managing Cases as a Company Administrator
Managing Readers for DVMInsight Companies
Website Assistance
Username Password Recovery
Access the DVMInsight Image Library
How to share or grant guest access for a case
All Times Standardized to UTC on the Website
View and Download Images for DVMInsight Clients
View Cases Online using Guest Access
Issue with Receiving Emails from DVMInsight
Search and Resend a Completed Report
How to Edit Your Hospital Profile & Doctors
View Shared Cases Online